Digital Dealership Platform
In the digital age, it is a specially developed communication platform with video, audio, and written capabilities to enable automotive companies to conduct showroom processes online.
Through Dealerlive Digital Dealership Platform, dealership teams can have live (instant) or scheduled video calls with leads. Dealerlive panel provides many showroom processes to customers online. Customers can experience the showroom experience anywhere they want through this platform.
Mobile Application
Consultants can meet live call requests and determine their availability with the help of the Dealerlive application installed on their phones.
Call Appointment Management
The visitor sets a video call appointment for the appropriate consultant by choosing from the dealers and time zones offered.
Video Calling via Panel
Consultants can start a video call via their panel and during the call, they can access both customer-related information and the services they need.
Vehicle Introduction in the Showroom
Consultants can transfer the conversation to their phones whenever they need during an ongoing conversation and promote the vehicle on-site in the Showroom.
Screen Sharing During a Call
By sharing their screens during the meeting, consultants can give information about the vehicle and share studies on different services.
File Sharing During a Call
Consultants can share the promotional files or application forms they need during the meeting with the customers before the meeting ends.
Along with video calls made through Dealerlive, dealership teams using the Dealerlive Digital Dealership Platform can:
perform live vehicle presentations or provide customers with vehicle introduction videos through the Dealerlive panel with the Dealerlive mobile application.
add third parties to video calls or transfer the call to another team member.
perform online payment, provide credit and trade-in prices.
manage the sales process through the Dealerlive panel and create an online payment link.
calculate credit and make credit applications through affiliated credit institutions and complete payment/refund transactions through integrations.
handle online reservations, sales processes, or delivery management.
Customers who have their initial contact through video calls can have their purchase and service order processes tracked through Dealerlive panels.
The Dealerlive Digital Dealership Platform can be used through web, mobile phones, or tablets.
perform live vehicle presentations or provide customers with vehicle introduction videos through the Dealerlive panel with the Dealerlive mobile application.
add third parties to video calls or transfer the call to another team member.
perform online payment, provide credit and trade-in prices.
manage the sales process through the Dealerlive panel and create an online payment link.
calculate credit and make credit applications through affiliated credit institutions and complete payment/refund transactions through integrations.
handle online reservations, sales processes, or delivery management.
Customers who have their initial contact through video calls can have their purchase and service order processes tracked through Dealerlive panels.
The Dealerlive Digital Dealership Platform can be used through web, mobile phones, or tablets.
Sales
Department
Department
Sales and Lead Calls
Client Relations
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Department
Client Relations Interviews
Client Relations
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Department
Mystery Shopping Practices
After Sales
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Department
After Sales
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Department
Road Assist Requests