Lead Management System
Sectoral analyses show that 25% of the leads received by authorized dealers purchase a vehicle within 2 months following the first interaction. Authorized dealers can only achieve this 25% conversion rate with effective lead management and follow-up.
Dealercom was developed to ensure that these opportunities are not missed by dealers, can be tracked, and managed.
Dealercom is a Lead Management System
Dealercom measures and reports the phone communications that automotive consultants have with leads (prospective customers). Managers can track all lead communication processes of consultants from Dealercom without relying on the statements of dealership teams.
Dealercom, a unique application in the industry, has the main goal of tracking the efforts made to bring customers to the showroom and service after leads have been generated and managing performance.
Dealercom, a unique application in the industry, has the main goal of tracking the efforts made to bring customers to the showroom and service after leads have been generated and managing performance.
HOW DO THE 1.849 CONSULTANTS
USING DEALERCOM HANDLE LEADS?
USING DEALERCOM HANDLE LEADS?
BEFORE DEALERCOM
AFTER DEALERCOM
Thanks to Dealercom
Consultants promptly call the leads directed to them, and the interactions are measured in real-time.
Lead communication and follow-up are carried out by consultants at the right time and easily.
Managers can effectively monitor all actions of dealership teams regarding lead communication through easy-to-understand panels and reports.
The quality of communication between dealership teams and leads improves with Dealercom's measurements, evaluations, and reporting.
Consultants promptly call the leads directed to them, and the interactions are measured in real-time.
Lead communication and follow-up are carried out by consultants at the right time and easily.
Managers can effectively monitor all actions of dealership teams regarding lead communication through easy-to-understand panels and reports.
The quality of communication between dealership teams and leads improves with Dealercom's measurements, evaluations, and reporting.
PHONE CALLS RECEIVED BY THE DEALERSHIP
AFTER DEALERCOM
Response Rate
Call Quality
AFTER DEALERCOM
Response Rate
Call Quality
Brands and Authorized Dealers Using Dealercom
Can manage all communication through a single system with incoming and outgoing calls.
Can listen to all conversations with leads at any time through the system.
Can track from the system how quickly company representatives return calls to leads, how many times they call, and whether appointments are made.
Elevates the communication quality of dealership teams with lead conversation evaluations, consultant scorecards, and reporting.
Does not incur additional hardware costs and resource-intensive integration processes.
Can manage all communication through a single system with incoming and outgoing calls.
Can listen to all conversations with leads at any time through the system.
Can track from the system how quickly company representatives return calls to leads, how many times they call, and whether appointments are made.
Elevates the communication quality of dealership teams with lead conversation evaluations, consultant scorecards, and reporting.
Does not incur additional hardware costs and resource-intensive integration processes.